Job Title: Change Management Specialist 
Location: Hybrid in Atlanta, GA or US Remote 
Duration: 10 Months      

Overview: We’re seeking a skilled Change Management Contractor to support our organization in executing a comprehensive change management strategy and establishing some foundational templates. This role will focus on the tactical aspects of change management, ensuring a smooth transition during the implementation of new initiatives. The ideal candidate will have a strong background in change management processes, excellent communication skills, and proficiency in Microsoft Office products, Miro, and Asana.
Key Responsibilities:

1. Discovery:
   • Collaborate with stakeholders to identify change requirements and objectives
   • Conduct change impact assessments and analysis to understand the implications of changes on various teams and processes
   • Develop end-to-end user journey maps to visualize the impact of changes on user experiences
2. Change Delivery Planning:
   • Create and refine change delivery plans that outline the steps necessary for successful implementation
   • Develop a key messaging hierarchy to ensure consistent communication throughout the change process
   • Design engagement and communications strategies
   • Polish and prepare change delivery assets for hotel-facing use, ensuring clarity and usability
   • Establish success metrics to evaluate the effectiveness of change initiatives and track progress
3. Pilot Management:
   • Manage beta tests and pilot programs to gather feedback and make necessary adjustments before full-scale implementation
4. Post-Implementation Sustainability:
   • Integrate sustainability considerations into change management strategies to promote long-term viability and responsibility
   • Provide adoption and stabilization support post-implementation to ensure sustained success and user satisfaction

Qualifications:

• Proven experience in change management, preferably in a hospitality or service-oriented environment
• Strong analytical skills with the ability to conduct impact assessments and user journey mapping
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Miro, and Asana
• Ability to work independently and collaboratively in a fast-paced environment
• Strong organizational skills and attention to detail

 

 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $30.91/hr.