Position Title: LTSS Service Care Manager

Work Location: Collier - Naples, Florida (Region 8) (requires extensive field travel, 80% of time)

Assignment Duration: 3 months with intent to convert

Work Schedule: Monday to Friday, 8 AM – 5 PM

Work Arrangement: Remote with 80% field visits required

Position Summary:

• Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes.

• May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

Background & Context:

• Team has strong longevity; many have been with the team for years.

• Remote + fieldwork = highly independent role.

• Flexible scheduling; field nurses can plan their weeks.

• Monthly and quarterly member contact requirements; 80% travel; must have driver’s license.

• Goal: Case management for geriatric LTC members.

Key Responsibilities:

• Evaluates member needs, available resources, and facilitates best outcome plans.

• Assists in developing LTC service plans and identifies needed providers or resources.

• Coordinates between member/family/caregivers and care team to ensure service access.

• Provides support for employment, housing, justice, foster care, etc.

• Monitors and updates service plans based on member needs and outcomes.

• Engages with healthcare providers to ensure needs are met.

• Maintains member data and care activities per regulations.

• May perform home/site visits to assess member needs.

• Educates members/families on procedures, benefits, and options.

• Offers feedback to improve care/service quality.

• Performs other duties as assigned.

• Complies with all policies and standards.

Qualification & Experience:

• Requires a Bachelor's degree and 2–4 years of related experience.

• OR equivalent experience reflecting role scope and skill level.

License/Certification (state-specific):

• Iowa: Bachelor’s in human services or RN with 4+ years’ experience.

• North Carolina (Standard Plan): 2+ years of LTSS/HCBS and care management. RN or LCSW required.

• North Carolina (Tailored Plan): Same as above. RN or LCSW/LCSW-A preferred.

Candidate Requirements (Additional):

• Bachelor's in healthcare-related field (e.g., Psychology, Sociology).

• Valid driver's license required.

• Must Have:

  • 2+ years of field-based care management

  • LTC Medicaid experience

  • Comfortable managing high caseloads (50–70+)

  • Tech-savvy, familiar with EMR/EHR systems

  • Home health or geriatric experience

• Nice to Have:

  • Discharge planning

  • TruCare software experience

• Disqualifiers:

  • No field experience

  • No high caseload handling

 

Position is offered by a no fee agency. 

Location : Naples, FL 

 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $29.12/hr.