Job Description
Position Title: LTSS Service Care Manager
Work Location: Pinellas County - Clearwater/Largo/Palm Harbor/South St. Pete (Region 5)
Assignment Duration: 3 months with intent to convert
Position Summary:
-
Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes.
-
May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.
Key Responsibilities:
-
Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome
-
Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care
-
Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
-
Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
-
Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
-
Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met
-
Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
-
May perform home and/or other site visits to assess member’s needs and collaborate with healthcare providers and partners
-
Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
-
Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner
-
Performs other duties as assigned
-
Complies with all policies and standards
Qualification & Experience:
-
Requires a Bachelor's degree and 2 – 4 years of related experience.
-
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
License/Certification:
-
Valid driver's license
Position is offered by a no fee agency.
Location : Clearwater, FL
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $29.15/hr.