Title- Business Analyst I
Location-US - Remote (CST, PST, EST)
Duration- 12 Months

Job Description
Duties:

• Be the primary point of contact for communicating vendor processes and triaging questions for User Experience Researchers.
• Collaborate with cross-functional partners to create, execute, and organize Statements of Work (SOWs) with portfolio of vendors.
• Provide high touch responsive support to a high volume of Researchers establishing engagements with Vendors.
• Open Purchase Orders for all new research projects.
• Resolve invoicing issues, triaging when necessary.
• Ensure data integrity by keeping all Key Performance Indicator (KPI) and Service Level Agreement (SLA) trackers updated on weekly, monthly, and ad-hoc basis.
• Create and maintain up-to-date vendor resources and process documentation (Documents, Team Wiki, Toolkits, etc) for Research team.
• Support Business Operation projects through data collection, proactive problem solving and information distribution.
• Uphold and provide guidance around compliance policies for engaging with vendors.

Skills

• 2+ years’ experience working in a coordination role with a high volume of projects.
• Ability to communicate quickly and clearly while collaborating with peers, cross-functional stakeholders, and senior management.
• Ability to multi-task and execute on multiple competing priorities in a fast-paced environment.
• Ability to independently identify solutions through critical thinking.
• Track record of being detail oriented.
• Proficiency in Microsoft Office Suite.
• Prior experience with procurement, vendor/suppliers, or purchasing nice to have.
• Be proactive and self-directed with an ability to take direction and follow detailed instructions where needed.
• Excellent organization skills, with the ability to multi-task and juggle competing priorities with minimal supervision.
• Passionate about Client and its products.

Must have skills:

• Someone with contract experience and business operations experience (vendor, contract, etc)
• Experience communicating processes to teams. Be a SME for process and guide folks through the process and be a bridge between stakeholders and contracts team at Client. Must be able to anticipate needs!
• Be able to work in G-Suite (G-Sheets, Google Docs, etc) and be comfortable using a computer.
• Organizational rigour – there is limited handholding. Candidate must be a self stater and problem solver with the ability to multi-task and execute on multiple competing priorities in a fast-paced environment.

Education:

• Bachelors degree required

 

 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $27.36/hr.