Project Manager - Technical III
Spectraforce
Plainsboro, New Jersey
a day ago
Job Description
JOB TITLE: Project Manager- Generative AI Chatbot
LOCATION: Plainsboro NJ 08536 (Hybrid)
DURATION: 6 months
TOP SKILLS:
1. Project Planning and Management
2. Collaboration and Cross-functional team management
3. Agile methodology
Job Summary:
We are seeking an experienced Project Manager to lead the implementation of a Generative AI chatbot on the Salesforce platform. The ideal candidate will have a strong background in project management, excellent communication skills, and a keen interest in leveraging technology to enhance customer experience. Familiarity with AgentForce and experience in AI chatbot implementations will be advantageous. You will be responsible for driving project success, coordinating cross-functional teams, and ensuring that deliverables meet quality standards and business objectives.
Key Responsibilities:
1. Project Planning and Execution:
• Develop detailed project plans, including scope, objectives, timelines, and resource allocation for the Generative AI chatbot implementation.
• Manage project execution using Agile methodologies, ensuring that sprints are effectively planned and goals are met.
2. Cross-Functional Collaboration:
• Work closely with stakeholders, including business analysts, UI/UX designers, developers, and quality assurance teams, to ensure alignment on project goals and deliverables.
• Facilitate effective communication among team members and stakeholders to address project issues and risks proactively.
• Collaborate with UX/UI designers/agencies to create intuitive and user-friendly digital experiences that meet customer expectations.
• Facilitate necessary discussions to obtain data privacy, compliance and regulatory approvals for content and Gen AI interactions.
3. Stakeholder Management:
• Engage with key stakeholders to gather requirements and expectations, providing regular updates on project progress and any potential challenges.
• Prepare and present project status reports, project timelines, and risk assessments to executive leadership and stakeholders.
4. Risk Management:
• Identify project risks and develop mitigation strategies to address potential obstacles throughout the project lifecycle.
• Monitor and report on project risks, issues, and changes, ensuring proper documentation and follow-up.
5. Quality Assurance:
• Ensure project deliverables meet quality standards and align with business objectives.
• Coordinate user acceptance testing (UAT) and facilitate feedback sessions with stakeholders to enhance final outputs.
6. Documentation and Reporting:
• Maintain comprehensive project documentation, including plans, schedules, reports, and meeting minutes.
• Develop performance metrics and analyze project outcomes to identify areas for improvement for future projects.
Qualifications:
• Bachelor’s degree in Project Management, Business Administration, Information Technology, or a related field.
• Proven experience as a Project Manager, preferably in IT or software development projects, with a focus on AI chatbot implementations.
• Strong understanding of digital marketing tools, CRM platforms, MarTech systems and data analytics within the pharmaceutical industry.
• Familiarity with Salesforce platform and AgentForce will be a huge plus.
• Strong understanding of Agile methodologies, including Scrum and Kanban, with a track record of successfully leading Agile project teams (PMP, CSM, or similar certification is preferred).
• Excellent leadership, communication, and interpersonal skills, with the ability to engage and motivate a diverse team.
• Proven problem-solving skills and ability to work effectively under pressure.
• Experience in implementing AI or chatbot technologies in a corporate setting.
• Knowledge of project management tools, such as Microsoft Project, Microsoft Azure DevOps.
• Understanding of user-centered design principles and the importance of UI/UX in project deliverables.
About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $68.00/hr.
LOCATION: Plainsboro NJ 08536 (Hybrid)
DURATION: 6 months
TOP SKILLS:
1. Project Planning and Management
2. Collaboration and Cross-functional team management
3. Agile methodology
Job Summary:
We are seeking an experienced Project Manager to lead the implementation of a Generative AI chatbot on the Salesforce platform. The ideal candidate will have a strong background in project management, excellent communication skills, and a keen interest in leveraging technology to enhance customer experience. Familiarity with AgentForce and experience in AI chatbot implementations will be advantageous. You will be responsible for driving project success, coordinating cross-functional teams, and ensuring that deliverables meet quality standards and business objectives.
Key Responsibilities:
1. Project Planning and Execution:
• Develop detailed project plans, including scope, objectives, timelines, and resource allocation for the Generative AI chatbot implementation.
• Manage project execution using Agile methodologies, ensuring that sprints are effectively planned and goals are met.
2. Cross-Functional Collaboration:
• Work closely with stakeholders, including business analysts, UI/UX designers, developers, and quality assurance teams, to ensure alignment on project goals and deliverables.
• Facilitate effective communication among team members and stakeholders to address project issues and risks proactively.
• Collaborate with UX/UI designers/agencies to create intuitive and user-friendly digital experiences that meet customer expectations.
• Facilitate necessary discussions to obtain data privacy, compliance and regulatory approvals for content and Gen AI interactions.
3. Stakeholder Management:
• Engage with key stakeholders to gather requirements and expectations, providing regular updates on project progress and any potential challenges.
• Prepare and present project status reports, project timelines, and risk assessments to executive leadership and stakeholders.
4. Risk Management:
• Identify project risks and develop mitigation strategies to address potential obstacles throughout the project lifecycle.
• Monitor and report on project risks, issues, and changes, ensuring proper documentation and follow-up.
5. Quality Assurance:
• Ensure project deliverables meet quality standards and align with business objectives.
• Coordinate user acceptance testing (UAT) and facilitate feedback sessions with stakeholders to enhance final outputs.
6. Documentation and Reporting:
• Maintain comprehensive project documentation, including plans, schedules, reports, and meeting minutes.
• Develop performance metrics and analyze project outcomes to identify areas for improvement for future projects.
Qualifications:
• Bachelor’s degree in Project Management, Business Administration, Information Technology, or a related field.
• Proven experience as a Project Manager, preferably in IT or software development projects, with a focus on AI chatbot implementations.
• Strong understanding of digital marketing tools, CRM platforms, MarTech systems and data analytics within the pharmaceutical industry.
• Familiarity with Salesforce platform and AgentForce will be a huge plus.
• Strong understanding of Agile methodologies, including Scrum and Kanban, with a track record of successfully leading Agile project teams (PMP, CSM, or similar certification is preferred).
• Excellent leadership, communication, and interpersonal skills, with the ability to engage and motivate a diverse team.
• Proven problem-solving skills and ability to work effectively under pressure.
• Experience in implementing AI or chatbot technologies in a corporate setting.
• Knowledge of project management tools, such as Microsoft Project, Microsoft Azure DevOps.
• Understanding of user-centered design principles and the importance of UI/UX in project deliverables.
About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $68.00/hr.