Job Title: Digital Designer (Service Messages Team)
Location: Bellevue, WA, Frisco, TX, Atlanta, GA, Herndon, VA, or Overland Park, KS
Duration: 3 Months
Schedule: In-office 3 days/week minimum
 
Role Overview:

• Looking for a Mid-Level Digital Designer who can deliver timely, high-quality design solutions across email, app, and SMS channels.
• You’ll be part of a small, Agile pod (4-5 people) within our AI Automation & Performance team, which ladders up to the larger Studios organization.
• The ideal candidate knows how to self-manage, fill in gaps, and adapt quickly.
• Need individuals who are proactive, organized, and eager to help us shape and refine our emerging processes.

 Key Responsibilities:

• Conceptualize & Execute Designs: Develop digital creative for web and app campaigns and communications that align with the client’s bold, fun, and innovative brand personality. These messages will be delivered within our app email and SMS as part of contextualized messages targeted to specific customer segments.
• Agile Workflow Participation: Use Kanban boards and daily scrums to manage tasks, prioritize projects, and meet deadlines for rapid content deployment.
• Collaborate in Figma: Execute design and layout directly within Figma files, working side-by-side with copywriters in real-time.
• Proactive Collaboration: Engage daily with copywriters and other team members to clarify requirements, fill knowledge gaps, and ensure cohesive final deliverables.
• Crosstrain on other digital deliverables: Develop knowledge of the digital tactics for web and other app placements.
• Self-Starter Mindset: Identify missing details and proactively gather information to create effective designs, especially when briefs are still evolving.
• Brand Consistency: Ensure all design and layout aligns with client’s brand guidelines.
• Figma & Adobe Creative Suite Mastery: Create and iterate on visual designs directly in Figma for real-time team collaboration; maintain proficiency in Photoshop and Illustrator.
• Asset Management & Organization: Leverage Adobe Workfront for project tracking, effectively manage design assets, and maintain brand consistency across channels.
• Cultural Ambassador: Embody client’s “Un-carrier” ethos-loving our customers, loving our employees, and bringing positive energy to the team.
• Create an environment that’s fun, dynamic, and forward-thinking.

 What Success Looks Like:

• Delivering work swiftly and accurately with minimal supervision.
• Swiftly adapting to evolving requirements while maintaining clarity and impact.
• Demonstrating initiative by clarifying unclear tasks, finding missing details, and driving projects forward.
• Maintaining the client’s vibrant, iconic brand personality and voice in all creative outputs.
• Adding to a positive, can-do culture within a small, tight-knit Agile team.
• Collaborating seamlessly within a small pod while also connecting with the broader teams and practice areas, Digital Business Management, CRM, Product Design, and Digital Operations.

 Must-Haves:

• 3+ years as a Digital Designer or Visual Designer in digital marketing; mid-level experience preferred.
• Experience in high-volume production design.
• Agile Methodology: Comfortable working with Kanban boards, scrums, or related processes.
• Portfolio: Showcases impactful digital work, including web, email, app, or similar campaign assets.
• Tool Proficiency: Figma, Adobe Creative Suite, and experience with project management tools (Adobe Workfront or similar).
• Experience working with a content management system is a plus.
• Experience with Microsoft Teams.
• Team Player: Exceptional communication skills, attention to detail, and an ability to thrive in a fast-paced, collaborative setting.
• Communication & Organization: Excellent written and verbal communication, plus the ability to manage multiple projects under tight deadlines.

 Preferred Qualifications:

• Telecommunications/Tech Background: Familiarity with the client’s brand or experience working in similar industries.
• Basic HTML/CSS Understanding: Helps facilitate smooth collaboration with developers.
• Workflow Management Tools: Familiarity with Adobe Workfront or other workflow software.
• Experience with a CMS: An understanding of how digital work is delivered via a content management system, with a focus on reusable (headless) content.

Why Join Client’s Brand Design Team:

• Join a Bold Brand: Contribute to one of the most recognizable, energetic brands in the telecom industry.
• Career Potential: Mid-level contract role with the possibility of transitioning to full-time as the brand’s needs evolve.
• Engaging Culture: Become part of a smaller agile pod where you can directly influence process improvements, creative output, and team dynamics.

 

About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $38.11/hr.