LTSS Service Care Manager
Spectraforce
Mcallen, Texas
17 days ago
Job Description
Job Title: LTSS Service Care Manager
Job Location: Member Facing - McAllen or Misson, TX
Job Duration: 3 Months
Shift: 8am – 5pm
Responsibilities:
Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.
• Meet required deadlines, 3-day turnaround time for documentation of any assessment.
• Possibility of High priority assessments that must be completed within 24 hours.
• Possibility of OT needed to address business needs.
• Deliver thorough assessment, clear documentation.
• Deliver quality of all work performed.
• Available to work M-F 8-5, with possibility of work needed outside of 8-5 schedule.
• 75% Travel required to complete assessments, possibility of travel of more than 30 miles to reach or members.
• Good communication skills and collaboration with other Teams, Providers involved with member’s care.
• Ability to quickly adapt to change and collaborate well with team members.
• Ability to identify health and safety risks/gaps, holistically assess, and coordinate member care.
About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $23.00/hr.
Job Location: Member Facing - McAllen or Misson, TX
Job Duration: 3 Months
Shift: 8am – 5pm
Responsibilities:
Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.
• Meet required deadlines, 3-day turnaround time for documentation of any assessment.
• Possibility of High priority assessments that must be completed within 24 hours.
• Possibility of OT needed to address business needs.
• Deliver thorough assessment, clear documentation.
• Deliver quality of all work performed.
• Available to work M-F 8-5, with possibility of work needed outside of 8-5 schedule.
• 75% Travel required to complete assessments, possibility of travel of more than 30 miles to reach or members.
• Good communication skills and collaboration with other Teams, Providers involved with member’s care.
• Ability to quickly adapt to change and collaborate well with team members.
• Ability to identify health and safety risks/gaps, holistically assess, and coordinate member care.
| Candidate Requirements | ||||
| Required: | Preferred: | |||
| Required: LPN, LVN, LSW, TX Driver License | Preferred: | |||
| Must haves: Microsoft Outlook, Teams, Excel, Word, Adobe, minimum of 50 wpm typing speed Nice to haves: Field Work experience with the elderly and disabled population Disqualifiers: Performance indicators: | |||
| 1 | Speak/Write English & Spanish | ||
| 2 | Know/Understand Medical Terminology and Disease Process | |||
| 3 | 2+ years of experience in a managed care environment or working with people with disabilities and vulnerable populations who have chronic or complex conditions | |||
About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $23.00/hr.