Program Manager II
Spectraforce
Seattle, Washington
19 days ago
Job Description
Title: Program Manager II
Duration: 6 Months
Location: Seattle, WA
Job Description:
Client is looking for a passionate, result-oriented and innovative Program Manager responsible for building detailed disaster relief playbooks and managing day-to-day operations of Disaster Relief by Client.
Around the globe, natural disasters affect the communities where our customers, our employees and their families live and work. When disasters strike, our team helps by using our products and logistics and by providing channels for our customers and employees to participate in the relief efforts. We monitor natural disasters year-round and respond quickly to disasters. We have mechanisms to launch activations, including customer-facing cash and product donations (wish lists), as well as a program for corporate donations and logistics. We are maintaining extensive playbooks to address “right now needs” and disasters that require constant scaling and adapting.
The ideal candidate understands the needs of global community engagement and can act as a liaison between non-profit groups, internal Client’s teams and logistic partners. Candidates know how to delegate smartly to volunteers around the company and are able to act on our playbook solutions with sound operational practice and a constant desire to make processes more fool-proof and faster to execute; the position requires a sense of urgency and coordination on various levels of the organization and with external partners. Attention to detail, a track-record of creating and maintaining easy-to-use documentation, a history of acting in a fast-pace environment with sound judgement and building accountable reporting is as important as dealing with ambiguous problems. A successful candidate will be resourceful, customer-focused, team oriented, and will have an ability to work independently under time constraints to meet deadlines. Ideally, the candidate also enjoys coming up and developing new solutions when the situation allows.
Responsible for the coordination and completion of project/program. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project/program. Prepares reports for upper management regarding status of project/program. May require a bachelor's degree and 4-7 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.
Required:
Preferred:
Degree or Certification:
KPI:
Leadership Principle:
About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $50.00/hr.
Duration: 6 Months
Location: Seattle, WA
Job Description:
Client is looking for a passionate, result-oriented and innovative Program Manager responsible for building detailed disaster relief playbooks and managing day-to-day operations of Disaster Relief by Client.
Around the globe, natural disasters affect the communities where our customers, our employees and their families live and work. When disasters strike, our team helps by using our products and logistics and by providing channels for our customers and employees to participate in the relief efforts. We monitor natural disasters year-round and respond quickly to disasters. We have mechanisms to launch activations, including customer-facing cash and product donations (wish lists), as well as a program for corporate donations and logistics. We are maintaining extensive playbooks to address “right now needs” and disasters that require constant scaling and adapting.
The ideal candidate understands the needs of global community engagement and can act as a liaison between non-profit groups, internal Client’s teams and logistic partners. Candidates know how to delegate smartly to volunteers around the company and are able to act on our playbook solutions with sound operational practice and a constant desire to make processes more fool-proof and faster to execute; the position requires a sense of urgency and coordination on various levels of the organization and with external partners. Attention to detail, a track-record of creating and maintaining easy-to-use documentation, a history of acting in a fast-pace environment with sound judgement and building accountable reporting is as important as dealing with ambiguous problems. A successful candidate will be resourceful, customer-focused, team oriented, and will have an ability to work independently under time constraints to meet deadlines. Ideally, the candidate also enjoys coming up and developing new solutions when the situation allows.
Responsible for the coordination and completion of project/program. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project/program. Prepares reports for upper management regarding status of project/program. May require a bachelor's degree and 4-7 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.
Required:
- 5+ years in product or field/operations program/project management experience
Preferred:
- Significant experience building processes, documentation, project management, and schedules
- Track record for Operational Excellence in Program Management, including writing playbook, creating mechanisms, training others, and rolling out programs
- Excellent communication skills to operate with multiple leaders across the organization.
- Passion for Disaster Relief; experience in disaster relief a plus
- Experience with peak management (such as retail holiday season or disaster operations)
Degree or Certification:
- Bachelor’s degree
KPI:
- inspecting processes and creating materials
Leadership Principle:
- deep dive and deliver results
About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $50.00/hr.