Job Title: GBM - Client Implementation - Operations - Analyst
Duration: 6 months
Location: Salt Lake City, UT 84101

Duties:

• In this role, you will be expected to engage with clients and interact with the Business, Compliance, Credit, Legal and Operations stakeholders to ensure effective onboarding of clients.
• You will need to be a quick learner and understand the regulatory environment, including multiple new regulations, to identify risk and escalate concerns while ensuring to protect the firm and our clients. They will be required to have the ability to prioritize, meet deadlines and communicate to all levels of the organization. 
• Ensure due diligence is performed to comply with “Know Your Customer” regulations
• Develop expertise in the Firm's Anti Money Laundering/Customer Identification due diligence policies.
• Approve the opening of new accounts.
• Design procedures to reflect changing regulatory requirements.
• Devise and implement process improvement efficiencies.
• Coordinate with internal and external clients to obtain relevant onboarding requirements.
• Reaching out to obtain AML information and documentation from the client/business.
• Answering queries about client accounts/relationships.
• Project management ranging from small enhancements to large-scale, global initiatives.
• Ensure all communication is of the highest professional standard to maintain client service excellence.
• Timely and effective escalation of potential relationship issues and devising possible resolutions.
• Taking responsibility for delivering against commitments.
• Participate in regular meetings to maintain clarity and consistency surrounding workflow.
• Develop required reporting and identify and implement efficiencies

Skills: 

• Client Service: Proven ability to build global relationships and communicate complex issues to a wide array of clients with differing levels of product experience.
• Communication: Strong communication, organizational, and interpersonal skills with the confidence to engage professionally and persuasively with clients and senior figures within the firm.
• Leadership Capabilities: Ability to think critically and apply thought leadership
• Accountability: Self-motivated and proactive team player who takes ownership of projects with the aptitude to manage clients' expectations and follow-through with professionalism
• Team Player: Thrives in a teamwork oriented environment and works well under pressure
• Operational Experience: Onboarding, operational and/or reconciliation experience is a plus
• Analytical Skills: Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.
• Business Intelligence: Ability to analyze data and configure operational metrics through self-service tooling. Experience with Alteryx, Tableau, SQL, Data Warehousing, Defensive Design Methods and RPA robotics is also a plus.
• Technical Skills: Expertise in Microsoft Office (Outlook, Word, Excel, and PowerPoint) required and the ability to work with web-based applications.
• Process Improvements: Driving Regulatory Implementation, Orchestration and Workflow Uplifts.
• Results-Oriented: Ability to handle time-sensitive projects while focusing on the quality of work delivered, and helping lead projects to a successful conclusion.
• Professional Maturity: Ability to manage confidential information with excellent judgment.
• Prioritization: Deadline driven with the ability to multi-task and work in a fast-paced environment.

Preferred Skills:

• Spanish/Portuguese preferred

Required Skills:

• Bachelor's Degree Required.

 

About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $23.00/hr.