Job Title: Operations Analyst
Duration: 6+ months
Location: Worcester MA, 4 days on site/ I day remote  (Hybrid)
What are the top 3-5 skills, experience or education required for this position?
1) POMS/MES system knowledge.
2) Software Lifecycle management
3) OSIPi/Delta V knowledge as it pertains to IT system configuration
4) Power apps/PowerBI/data visualization tools
5) GMP experience

Purpose:
Responsible for the provision of technical support for all IT/BTS (Business Technology Solutions) systems, activities, development, and administration of plant IT systems supporting manufacturing operations.
Manages and implements projects that affect the manufacturing infrastructure, plant systems, security, workstations, support, and IT standards.
Responsibilities:

• Work on Client's IT manufacturing systems and application projects.
• Is responsible for the implementation and rollout of new IT systems.
• Ensure system documentation and computerized systems compliance with Data Integrity policies and regulatory requirements.
• Collaborate with BTS IAI (Infrastructure Architecture Innovation) to maintain oversight over Client’s network infrastructure pertaining to the site.
• Is responsible for ensuring the maximum availability of IT equipment and systems to support the business.
• Is the site subject matter expert (SME) for plant IT systems.
• Continually building knowledge of the business while keeping current with new technologies.
• Collaborate closely with other site functions on cross-functional projects and, responsible for delivering IT capabilities and support to site projects
• Liaise with IT Contractors/Consultants and ensure compliance with contractor management site policies.
• Support of manufacturing desktop/workstation and server applications.
• Training of employees on relevant applications.
• Validation / Qualification of hardware and software as required by Client’s policies and SOPs.
• Is responsible for data backup and administration / maintenance of the plant manufacturing systems.
• Protect Client’s from cyber risk on manufacturing equipment and site assets, adhering to cyber security procedures and practices of Client’s.
• Is responsible for patching of the plant manufacturing IT systems.
• Participation in cross functional teams and initiatives across the site.
• Adheres to and supports all EHS standards, procedures, and policies.
• Provide technical leadership on IT to functional areas and collaborates with key stakeholders.

Qualifications:

• Bachelor’s degree: Degree level qualification in computer science or equivalent relevant discipline

Cognitive/Business Skills:

• Requires a high level of attention to detail and mental concentration to always ensure accuracy and total compliance with procedures.
• Requires proven problem-solving skills and the ability to adapt to new requirements.
• Must be results driven striving to meet all targets and metric standards as set by site/department and division leaders.
• Requires innovative thinking, where new and untested solutions are proposed, demonstrated, and implemented on a regular basis.
• Requires total commitment to quality and always maintaining a high standard of work.
• Always demonstrates the highest levels of integrity and a strong work ethic.
• Strong communication skills, both verbal and written, are required for the execution of this role.
• Strong interpersonal skills are required.
• Supports the principles of Perfect Performance.
• Apply advanced technical knowledge and experience to the solution of a broad array of technical problems.

 
Job/Technical Skills

• 2 years plus in IT Manufacturing System / Application Support (essential)
• 3 years plus of relevant IT experience (Essential)
• ITIL (Desirable)
• GAMP (Desirable)
• AVEVA OSI PI Administration or relevant Data Historian Administration (Desirable)
• POMSnet Administration or relevant MES system Administration (Desirable)
• Microsoft O365 PowerApps / PowerBi
• Project Management (Desirable);
• POMS and MES system experience
• GMP manufacturing plant experience

  

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $50.00/hr.