Title: Program Manager with Business Systems Analyst 
Location: Toronto, ON – (hybrid, 2 days onsite)
Duration: 12 months Contract
 
Day for this contractor will look like:
Project Management of Lotus Program for GIC, Connecting cross collaborative data and teams, BSA work if needed.
 
Must have skills: Project Management, BSA Skills
Teachable skills: Comp Domain
Optional skills: Q2C, Sales, Salesforce 
 
Description

• Client is looking for a talented and dynamic Program Manager with Business Systems Analyst skills to join the Global Incentive Compensation - Strategy & Transformation team to support our team’s strategy, growth, and innovation. This position is for a highly skilled program manager with a proven experience managing complex enterprise technology programs. The candidate must possess excellent communication skills, experience managing projects in a matrix organization, the ability to drive decisions and projects to completion, and enjoy working in a dynamic and collaborative environment. You will need to evaluate data, utilize best practices and identify processes to improve/automate. This position will require you to traffic manage Interactive/Creative projects.
• As the ideal candidate, you are comfortable working at all levels of an organization and possess exceptional communication and conflict resolution skills. This role will require you to use both your strategic as well as tactical implementation and operational excellence skills. You will be a self-starter who can work cross-functionally and build strong working relationships with internal organizations. You will be both program managing and if needed, will roll up your sleeves to help gather requirements, create readouts and flow diagrams.
• You are an extraordinary leader who inspires collaboration on your team and continuously drives your team to deliver timely and satisfying solutions. You embody the Salesforce value of trust and we expect transparency and a “do the right thing” attitude in all your actions. You lead by example, you inspire your team and make sure accountability and integrity are core values for your team. It would be a bonus if you’re also a Salesforce platform expert.

 
Your Impact

• Success will be measured by: excellent business partner satisfaction; operational excellence for efficiency across the team; proactive proposals or insights based on detailed analysis; a "get it done" attitude when put under sudden pressure and/or uncertainty; proper issue handling capability depending on a variety of challenges, priorities and complexities; and becoming a great team-player. The project focus will be both M&A and internal Salesforce Business Transformation initiatives.

 
Responsibilities

• Program Manage cross collaborative cross functional enterprise projects and represent the compensation organization as a key stakeholder.
• Serve as a mentor and knowledge resource, to ultimately build credibility and trust within your team and other stakeholders.
• Lead (or contribute to) project teams focusing on key compensation initiatives related to compensation strategy, requirements gathering, and tool implementation or development.
• Create and manage project plans; monitor and review project progress and timelines; work with project stakeholders to adjust schedules and plan as needed; identify and resolve issues to ensure project success.
• Facilitate discussions with cross-functional stakeholders to understand business pain points, align on strategy and recommend the path forward.
• Create/Support the documentation (process flows, user guides, enablement materials, requirements) across key projects.
• Write business requirements and document change management/enablement content for key projects.
• Partner with key stakeholders to launch new tools/processes, define success metrics and publish project outcomes.
• Seek opportunities for process improvements through automation or integration of systems.
• Make compensation recommendations and resolve issues using a data-driven approach.
• Write and maintain operational playbooks.
• Create Test Coverage and Test Scripts for UAT
• Participate in UAT Test Execution
• Ability to Triage system issues and engage the right folks to resolve

 
Required Skills/Experience

• 4 - 5+ years experience in program management of cross functional enterprise projects.
• 2+ years of Business Systems Analyst or equivalent technical experience.( requirements gathering, flow diagrams, use cases and UAT facilitation )
• Experience of making an impact in a software product/technical support department.
• Ability to create leadership-quality power point summary decks.
• Proven ability to take initiative and produce results, including a history in bringing projects successfully to completion.
• Possesses the ability to collaborate effectively with internal stakeholders.
• Experience creating concise use cases, functional and business requirements documents, and current/future state assessments.
• Excellent written and verbal communication skills to work with stakeholders at all levels of the business (both business and technical-facing).
• Ability to work independently and consider cross-functional and upstream/downstream impacts.
• Strong technical/analytical skills with an ability to manipulate data using Heroku is nice-to-have.
• Detail-oriented, problem-solver, and possess the ability to manage multiple competing priorities in a fast-paced environment. Performs well under pressure and can work independently and as a part of a team.
• Program Management capability.
• Bachelors degree is required..

 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com

Benefits: SPECTRAFORCE offers a Group Registered Retirement Savings Plan (RRSP) Program to all eligible employees. We also offer an Employee Assistance Program (EAP) and an employee discount program, which provides exclusive access to thousands of discounts on travel, entertainment, and more. SPECTRAFORCE offers unpaid leave as well as paid sick leave, paid holidays, and paid vacation as required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other prohibited grounds as identified by provincial or territorial law. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $60.00/hr.