Job Title: Product Operations Project Manager
Duration: 6 Months
Location: Role is fully onsite in SEA/NY/SF/MPK

Overview:
The Product & Regulatory Operations team plays a critical role in ensuring user and business safety on digital platforms. This team supports emerging and high-priority operations in collaboration with product and engineering teams, legal, and cross-functional stakeholders.

As a Product Operations Project Manager, you will lead initiatives to drive growth, engagement, and quality of digital products. The ideal candidate will have strong program/project management experience, excellent communication skills, and the ability to foster relationships with global stakeholders. Responsibilities include project planning, execution, monitoring, and cross-functional engagement to drive program success.

This role requires an individual with a passion for data-driven decision-making, strong analytical and investigative skills, and the ability to navigate ambiguity and experimentation effectively.

Responsibilities:

• Define project scope, develop, and execute project plans for supported programs.

• Drive effective program communications, including root cause analysis, escalation coordination, and leadership updates.

• Identify gaps in strategy, systems, and processes to support scalable growth.

• Manage programs by developing execution plans, mitigating risks, and ensuring compliance.

• Collaborate with multiple internal stakeholders to ensure timely project execution.

• Adapt to changing requirements and prioritize escalation requests effectively.

• Utilize large data sets and advanced tools to drive analytical insights and support operational decision-making.

Minimum Qualifications:

• 8+ years of experience in operations within a tech company, consulting, or related field.

• Strong strategic thinking with a proven track record of driving customer experience improvements through innovation.

• 5+ years of project or program management experience in a corporate environment.

• Strong communication skills with the ability to influence stakeholders across functional and global boundaries.

• Ability to make sound judgments under tight deadlines and competing priorities.

• Proficiency in analytical tools (e.g., Excel, SQL) for analytics, reporting, and operational decision-making.

• Experience coordinating cross-functional teams and collaborating with key stakeholders, including senior leadership.

• Strong adaptability in communicating across various formats, time zones, and audiences.

 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $68.42/hr.