Title: Mainframe Application Support Analyst
Location: Toronto, ON - Hybrid
Duration: 6+ months Contract to Hire
 
Summary:
The EDB Platform group is searching for the right resource to join the Online Banking Technology Support (OBTS) Team!  If you have mainframe experience, are detail oriented with a focus on performance & analytics, this may be the role for you. Please keep in mind that this person must have a willingness to be on-call and provide 24/7 support.
The Mainframe Application Support Analyst is accountable for the analysis, application support and monitoring of the system health of Mech, CADS and other core banking systems used for Canadian Deposit processing.
 
Functions of This Role:

• Ensures the quality of the products that technology delivers, working closely with all applications, common services/middleware, and infrastructure teams throughout the development/engineering lifecycle.
• Detects system failures or issues so that defects may be discovered and corrected.
• Manages complexity across business value, technology and interaction models
• Recommends and implements solutions based on analysis of issues and implications for the business.
• Generates historical analysis of system health issues and maintains documentation of defects and resolutions.
• Reviews and interprets all documentation related to projects to provide input to the project team on the planning of project related activities.
• Participate in discussions with development team regarding proposed solutions.
• Support project deliverables, working closely with operations and project teams to ensure system changes are successfully implemented.
• Provides on-call support an immediate response to production issues.
• Monitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed.

 
Qualifications:

• 7-10 years of experience in a mainframe technical role
• Experience in z/OS, MVS, TSO, ISPF and JCL is required
• Experience in system performance analysis and report/scorecard creation
• Exposure to CICS, DB2, ESP and NETVIEW is preferrable
• Strong analytical skills for complex problem solving
• Detail oriented with strong organizational skills
• Knowledge of the banking/financial industry is an asset
• University degree or college diploma in Computer Science or equivalent

 
Skills:

• Good collaboration and multi-tasking capabilities
• Strong team collaboration and communication skills
• Demonstrated success in working productively with operations teams, developer peers, and technical specialists such as architects and DBAs
• Excellent oral and written communication skills
• Ability to learn new skills in dynamic, high-pressure environment
• Willingness to be on-call and provide 24/7 support

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 50.00/hr.