Job Title – Systems Analyst Sr - IT
Location – Seattle, WA (Remote)
Duration – 12^th Months
 
Job Description:
Come join the Client’s Store Location Data Exchange (SLDX) Team! We are looking for a seasoned Technical analyst to work with our fun team and assist us in building out a master data management system for store data. Built on the latest technology and serving up data through a new, real-time API, SLDX will be the hub of information that customer facing, and enterprise systems will access for trusted, quality, governed data. The solution will help to:
•            re-invent and improve the customer experience as they interact with store data through our mobile and web applications,
•            Maintain store data attributes in real time and improve efficiency of that task, and
•            increase automation and efficiency of store data creation, maintenance, and analytics for data stewards and scientists in our support centers.
 
This position contributes to Client success by applying knowledge of systems technology to effectively support existing processes/applications while identifying, designing, and deploying enhanced process and technology solutions supporting the operational requirements and/or strategic initiatives of a specific business unit or function. Defines overall business requirements and provides process consulting on projects and sustainment initiatives of moderate scope and complexity. Coordinates functional requirements and solution design activities across initiative teams, various Information Technology (IT) groups, and business stakeholders to collaboratively develop effective solutions. Leverages subject matter expertise to drive the resolution of more complex technology challenges. Coaches and mentors less experienced analysts.
 
Models and acts in accordance with Client guiding principles.

Top qualities of successful candidate:

• Strong technical systems analyst – We are not looking for a BSA, engineer or product owner
• Strong understanding of integrations, event stream and event contracts
• Enjoy digging into complex problems with a lot of ambiguity
• Curious and collaborative, able to partner with product team and developers
• Strong attention to detail in technical documentation
• Demonstrated ability to validate functionality delivered by developers
• Going to be happy doing heads down analysis
• Someone who can dive deep
• Focusing on the technical movement of the information, not what happens to it on the other side as that is out of scope for this team

Daily Responsibilities:

• Proactively identifies and effectively assesses improvement opportunities (productivity/efficiency gains, cost savings, etc.)
• Gathers, analyzes, and documents business requirements to support the design and development of technology and/or process solutions
• Leverages relevant process and technology expertise to propose appropriate solution options
• Translates business requirements into technology solutions. Clearly defines and communicates targeted functional solution via functional design specifications. Verifies technical designs satisfy functional requirements.
• Leads iterative solution design and prototyping efforts
• Performs application configuration in support of solution delivery initiatives
• Coordinates solution delivery activities with vendors as required
• Leads solution testing efforts by developing test plans, preparing test environments, coordinating the test execution, and validating test results.
• Creates system and end-user documentation to support new system implementation, enhancement deployment, and incident management efforts. Delivers training and performs knowledge transfer to team members as required.

Production Support:

• Leverages subject matter expertise in analyzing and troubleshooting complex system/user issues to drive resolution and determine root cause
• Coordinates issue resolution efforts across peer support groups, technical support teams, and vendors as required
• Effectively coordinates and communicates issues resolution with end-users
• Correlates related production issues and assesses trends to identify broader improvement opportunities
• Extends technology support internationally to support global business operations

 
Coordination/Leadership:

• Effectively facilitates/negotiates through challenging situations
• Interfaces across all organization levels comfortably
• Leads/influences groups though effective decision making
• Supports the development of less-experienced analysts through coaching and mentoring
• Supports team building and internal process improvement efforts
• Relates system solutions to broader organization strategies and objectives

 
Technology requirements:

• Master data management principles
• Relevant technical process experience
• Solution design, testing, and implementation experience
• Applicable application and system configuration experience
• Production support, system maintenance, upgrades, and enhancement delivery experience,
• End user support and documentation experience

 
Key Technical Skills:

• Experience with system integrations and understanding of real time APIs and Event Hubs required
• Experience writing user stories and acceptance criteria/ test cases to validate API accuracy
• Understanding of JSON and XML required
• Strong ability to dig through data and databases required
• Experience with agile methodology and JIRA for issue tracking and work intake required, ownership of product/backlog management a plus
• Enjoys researching and learning to solve complex problems and paths through ambiguity

 
Required background and Skills:

• Ability to apply knowledge of multidisciplinary principles and practices to achieve successful outcomes in cross-functional projects and activities
• Knowledge of system development methodologies with experience throughout the full project lifecycle
• Ability to identify/define technology solutions delivering required business capabilities
• Knowledge/skill to objectively assess benefits, costs, and viability of proposed solution options- ability to drive process improvement initiatives and process design
• Ability to design and deploy highly reliable and scalable global technology solutions
• Ability to develop clear, thorough functional design specifications that drive effective solution development

• Knowledge of effective testing practices and methodologies
• Ability to define and execute appropriate test scenarios to validate system solutions
• Strong analytical and problem-solving skills
• Knowledge of SQL and ability to utilize ad hoc query tools (i.e. TOAD, SQL Plus) to troubleshoot system issues
• Ability to influence and coordinate the efforts of others
• Strong oral and written communication skills enabling the persuasive presentation of proposed solutions and the delivery of effective end-user training
• Ability to collaborate and drive consensus across a diverse group customers with conflicting priorities
• Strong interpersonal skills
• Ability to quickly learn new application systems and technologies
• Expertise in dealing with ambiguity and prioritizing work with little to no guidance

 
Nice-to-Haves:

• Experience working with products and supply chain
• Invested in the work
• Good communication

 
Must Haves:

• Technical Systems Analyst (Larger enterprise level company exp preferred) (6+ Years)
• Integration (Event hub, API or newer query toolsI) (6+ Years)
• Problem solving with ambiguity (6+ Years)

 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $60.00/hr.