Job Title: Professional - Product Manager III
Location: SeaTac, WA (remote (will need to go to on-site meetings)
Duration: 12 Months
 
Role Summary
The Product Manager role is responsible for leading and working on projects that change the way the business operates. As an individual contributor this role makes recommendations on developing user stories to support user and application testing.
 
Key Duties

• With limited direction from leadership, develops user stories granular enough to be achieved in a single sprint, elaboration of Epics and Features, creating and maintaining the product backlog, supporting user and application testing and coordinating release activities.
• Implements new technologies and products while transitioning through changing processes.
• Provides day to day support of the product portfolio including managing support inquiries, responding to user feedback, creating communications, etc.
• Partners with the User Experience teams to provide guidance and prioritization during the product development process and participate in user research and product discovery activities
• Assists the product, engineering, and scrum team through feature review, grooming, sprint planning and demos by being the voice of the customer and communicating the value behind each product and prioritization decision.
• Coordinates new and changed functionality with affected business groups to ensure seamless rollout of new capabilities
• Analyzes data, including transactional data, usage statistics, primary guest/agent research, and industry analyst reports to inform prioritization and solutions.
• Collaborates with external vendors in design, delivery and support of hardware and software products.
• Collaborates with internal groups in design, delivery and support of product features.
• Coordinates and host monthly stakeholder meetings for report out on product delivery team and progress made on committed items on our roadmap

 
Required

• 2 years of experience in product management or related area.
• Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree.
• Solid understanding of Image Reservations and Sabre systems.
• Demonstrated ability to create and implement flow charts.
• Demonstrated ability to facilitate user group meetings with stakeholders.
• Demonstrated ability to manage multiple projects at the same time.
• Demonstrated ability to work well with others as part of a team.
• Effective communication skills (e.g., verbal, written, and listening).
• Detailed oriented and highly organized, with ability to multi-task and work independently with limited guidance in a fast-paced environment.
• Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
• High school diploma or equivalent is required.
• Minimum age of 18.
• Must be authorized to work in the U.S.

 
Preferred

• 3 years in a customer service-oriented field.
• Basic understanding of roadmap development.
• Knowledge of Software Development LifeCycle (SDLC).
• Knowledge of project and product management methodology.

 
Job-Specific Leadership Expectations

• Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $65.00/hr.