At our client's company, people are their purpose.

At our client’s company, people are their purpose. They believe that investing in people is the most powerful way to drive success—for individuals and organizations alike.

As a public benefit corporation, they partner with leading employers to unlock opportunities for their employees, providing access to top-tier education programs that align with their employees’ career goals and the company’s strategic goals.

Their mission goes beyond skill-building; they are here to empower their partners’ employees to advance their careers, elevate their expertise, and achieve meaningful personal and professional growth. No matter the team, their dedication to the success of their partners and their employees is what drives them. If someone is passionate about making a difference and driving educational and professional advancement, they are the place to be. 

What they’re looking for:

Reporting to the Manager, Product, the Product Manager will be accountable for a roadmap of capabilities that will help scale their SaaS platform across all users: corporate partners, academic partners, learners, and internal teams. The ideal candidate will be able to seamlessly collaborate across product lines and partners and is passionate about building solutions to help the business grow. The role requires a combination of strategic problem-solving, analytical prowess, cross-functional leadership, and a deep understanding of market dynamics, especially with regard to working adult learners.

Skills they’d love to see:

• Data-driven Decision Making: Strong analytical skills and inclination to use data (or proxy data) to inform decisions and prioritization.
• Translating: Ability to translate complex market and business needs into clear product requirements.
• Clear, Tailored Communication: Strong verbal and written communication across a diverse set of partners and team members; writes clearly, succinctly, and in a compelling manner.
• Relationship Management: Able to build rapport and trust across stakeholder groups; strong listener who displays emotional intelligence.
• Cross-functional Leadership: Experience partnering cross-functionally to effectively ask questions, listen, uncover perspectives, present options, build consensus, and effectuate new ideas.
• Project Management and Execution: Designs strong project plans, effectively mobilizes colleagues across teams, and ensures the work is completed on time and to a high standard.

Who the candidate is:

• 3+ years of product management or similar experience, preferably in edtech, HR tech, or SaaS.
• Bachelor’s degree or relevant work experience.
• Experience with agile software development practices and experience crafting epics, user stories, building agile processes, backlog management, and roadmap planning.
• Understands the value of strong documentation and knowledge management.
• Enjoys tackling open-ended, ambiguous problems and delving into new topics, domains, and techniques; can process a large amount of information and distill it into recommendations.
• "No job too small" attitude / “roll up sleeves” mentality; proactive with a bias for speed and action; able to handle multiple, competing (and sometimes unexpected) demands.
• Excited by the challenge of building a world-class business that delivers not only high revenue growth and compelling value, but also has a meaningful impact on society.

How they create impact:

• Product development and execution: Lead end-to-end product lifecycle from discovery through launch, ensuring timely execution and high-quality delivery.
• Accountable for a one-year roadmap of features and capabilities to ensure a scalable and high-quality experience for learners and/or corporate partners.
• Partner cross-functionally (Engineering, Project Management, Quality Assurance, Product Design, Learner Engagement, Partner Success, Sales, Solutions, Marketing, Finance, Data) to prioritize features, optimize workflows, maintain a healthy backlog, and plan sprints, ensuring each sprint delivers maximum value.
• Lead partnership with other departments to ensure proper triage, review, and prioritization of feature and/or bug requests from internal and external stakeholders.
• Define, track, and report on key product metrics; leverage data analytics and user research to guide decisions and to continuously improve product performance and user experience.
• Support exploration and go-to-market of new business solutions and features in collaboration with other teams, including representing the product team in strategic partnership conversations.

Understanding of the market and business:

• Maintain a solid understanding of the problems and needs of working adult learners and employer partners by proactively reviewing and analyzing available market data and internal data (e.g., A/B testing, learner survey data, platform usage data) and seeking opportunities to obtain firsthand learnings (e.g., watch Gong recordings of sales calls, join/lead user experience interviews).
• Maintain a deep understanding of the company strategy and vision and business KPIs, e.g., by internalizing strategic priorities, company, team, and individual goals and metrics.
• Translate market and business needs into product solutions and features.

Team effectiveness:

• Improve team efficiency by building playbooks, standardizing processes, and promoting the use of key tools and documentation.
• Attend in-person, company-wide annual onsite event and occasional meetings/conferences as needed.
• Engage in team and companywide learning and development and compliance trainings as required.

They are looking for someone who is not only technically skilled but also enthusiastic about making a meaningful impact. If this description resonates, they’re excited about the possibility of having that individual on their team. As a skills-driven employer, they encourage applications if there is a skill-fit, even without years of experience.

Diversity and Inclusion Statement:

They foster a culture of belonging, support authenticity and intersectionality, and embrace and appreciate differences. They build a diverse pipeline of talent and ensure equitable access to opportunities, information, and leadership. They celebrate diversity and are committed to creating an inclusive environment for all employees.

If a disability or special need requires accommodation, applicants are encouraged to let the recruiter know.

About them:

They are a tech-enabled services company pioneering new approaches to workforce education solutions with a mission to drive meaningful social and business outcomes by unlocking access to life-changing education. In collaboration with quality academic institutions, they enable employers to provide career-aligned, debt-free education through a personalized, digital platform and a consultative service model.