Title: Product Operations Project Manager
Duration:6 Months
Location: Fully onsite in MPK/NYC/SEA (any preference) 
 
The Product & Regulatory Operations team plays a crucial role in ensuring user and business safety across platforms. This team drives operations for emerging and critical priorities, working closely with product, engineering, legal, and cross-functional (XFN) stakeholders.
As a Product Operations Project Manager, you will lead projects that drive growth, engagement, and quality of digital products. This role requires strong program/project management expertise, excellent communication skills, and the ability to build and maintain relationships with global stakeholders. You will be responsible for planning, executing, and monitoring projects, ensuring effective cross-functional engagement and clear communication of program progress.
The ideal candidate is highly analytical with experience handling large data sets and advanced tooling. They should be comfortable working in ambiguous environments and have a strong ability to identify, investigate, and mitigate risks impacting platform operations.
Key Responsibilities

• Define project scope, develop and execute project plans for supported programs.
• Drive effective, concise, and persuasive communications, including root cause analysis, internal/external escalations, leadership updates, and business recommendations.
• Identify gaps in strategy, systems, and processes to support scalable growth.
• Lead program management efforts, including risk and compliance activities.
• Collaborate effectively with internal stakeholders, ensuring timely execution and grace under pressure.
• Adapt to evolving requirements and prioritize escalation requests efficiently.
• Utilize large data sets and advanced tooling to drive insights and support operational decision-making.

 
Minimum Qualifications

• 10+ years of experience in operations, consulting, or similar roles within a tech environment.
• 7+ years of project/program management experience in a corporate setting.
• Strong strategic thinking skills with a track record of enhancing customer experience through innovation and process improvements.
• Excellent communication and relationship-building skills, with the ability to influence stakeholders across global teams.
• Ability to make decisions under tight deadlines while balancing competing priorities.
• Proficiency in analytical tools (e.g., Excel, SQL) for reporting, analytics, and operational insights.
• Experience driving collaboration across cross-functional teams, coordinating effectively, and inspiring others.
• Strong ability to communicate across multiple formats, time zones, and audiences, including operations teams, key stakeholders, and leadership.

 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $78.94/hr.