Job Title: Partner Operations Manager, Events
Job Location: Fully Remote
Duration: 18 months Assignment
Shift/Hours: 40hours/week, PST Hours
 
The Community You Will Join:

• The Chief Business Officer organization plays a pivotal role in driving the company’s growth and expansion efforts worldwide.
• Our teammates work on commercializing client’s new and existing businesses, helping client expand beyond its core offering as a place to stay. This includes recruiting and developing client’s global supply of high-quality stays, expanding beyond the core aspects of our product, and executing client’s global in market strategy.
• With this focus on business strategy, quality supply and international expansion, the team is leading the way for client’s continued growth and facilitation of millions more host and guest connections.

 Partner Operations Lead, Events:

• The Partner Operations Lead, Events brings strategic and operational rigor, a deep understanding of events, a natural passion for on the ground experiences and operations and incredible stakeholder management skills to deliver best-in-class activations that make client shine across its Events portfolio.
• They will be responsible for supporting and implementing event operations to establish client’s activations across a variety of event partnerships, from sports like our Olympics and Paralympics partnership through to art, music and culture.
• They will drive operational excellence, work collaboratively with cross-functional teams from events to marketing, PR/communications, design, product marketing, public policy, and data as well as event partners to bring client to life at events.

 
Responsibilities:

• Develop experiential plans and support experiences across a variety of event partnerships worldwide, from sports to music, arts and culture.
• Collaborate across functions, markets and regions, to develop highly effective, design-forward, localized ideas for implementation.
• Gain cross-functional, event partner and leadership buy-in to deliver a creative, high-quality, impactful guest experience.
• Partner closely with internal cross-functional teams, event partners, and agencies to ensure operational excellence bringing our plans to life for our guests and event attendees.
• Deliver creatively excellent on-site activations, including but not limited to: experiences and services on site, experiential venues, venue hospitality, support of onsite media, social media, UGC and other various onsite amplifications, ensuring all activities feel local and personal.
• Conduct RFPs, build contracts and SOWs, support POs and ensure timely payments for execution across all assets involved, working closely with procurement, legal, and finance.
• Oversee internal teams and agencies, manage and track budgets, delivering on time and on budget.
• Work with finance and operations on budget forecasting and actualizing; ensuring timely SOWs and contracts with partners at all times; provide regular activity updates and reconciliations.
• Manage analytics and reporting for success of these activations working closely with event partners, data science and FP&A.
• Conduct after action reviews on projects including results, lessons learned and best practices to global, regional and local internal and external partners, building learnings into improvements for future projects.

 
Qualifications:

• Deep subject matter expertise at event operations - management, client or agency side, with preference in the sports, music or arts/culture sectors. (10+ years’ experience in event management).
• Creative, strategic and analytic thinker.
• Significant experience working closely with agencies, event partners and internal teams, including marketing, communications, FP&A and data analytics functions.
• Deep experience delivering globally integrated creative activations supported by brand, comms, media, and data strategy.
• A passion for creative excellence and craft in storytelling through multiple media types, both emerging and traditional.
• Experience applying first party data and consumer insights research to creative briefs and brand narratives that inspire creative.
• Proven leadership capabilities, building teams and workflows that enable communication across national boundaries, both internally and with event partners and agencies.
• Appetite for a fast-paced, collaborative environment and desire to constantly reassess and make the work better.
• Excellent written and oral communication, a keen visual sense, attention to detail, and ability to simplify is key.
• Degree preferred.

 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $75.00/hr.