Title: Sr. Associate Training & Development
Location: Juncos, PR

Functions:

• Under limited supervision, delivers training programs to support business needs. Performs on-the-job training demonstrations and coaching sessions in a learning lab or actual production environment. Conducts classroom training. Works closely with assigned client groups to assess and meet training needs.
• Responsible for effective delivery of training to client group. Includes classroom, one-on-one, and on-the-job training. Could also ensure effective delivery of eLearning courses. Works closely with assigned clients, in their work environment, to understand and assess specific training needs. Communicates client training needs to local training management.
• Responsible for delivery of solutions to meet the specific training needs of assigned clients. Responsible for effective delivery of cGMP and other regulatory training, as required by client group.
• Delivers initial and ongoing training for new hires and transfers. Facilitates transition of new hires/transfer-ins from training environment to work environment.
• Facilitates the assignment and un-assignment of training courses/modules for staff members.
• Provides guidance to client on compliance and regulatory issues.
• Participates and /or leads inspections activities.
• Coaches and develops SME/ certified trainers within client area to be effective trainers.
• Assists in review of “human error”-related incidents: determine need for additional or modified training interventions for affected staff.
• May provide input into the implementation of corporate core curricula and standard learning processes.
• May participate on global training teams as assigned.
• May include small scale training design projects to meet local client needs.

Requirements

• Master's Degree or Bachelor's Degree in  + 2 yrs related experience. (Degree preferred in Psychology, Human Resources, Sciences).
• Instructional Design, presentation skills.
• Training material development and facilitation.
• PowerPoint, development of tutorial videos.
• Knowledge in ADDIE and Kirkpatrick tools.
• Fully bilingual.
• Interpersonal skills and ability to work in teams.
• Strong customer service orientation and influencing skills to work directly with client staff and identifying performance needs.
• Able to speak and write English and Spanish fluently and strong technical writing in both languages.
• Working knowledge on computer software programs including: Word, Excel, and Power Point.
• Works directly with client in delivering training.
• Training may involve the handling potentially hazardous materials and/or equipment.
• Demonstrates understanding of Company business and culture, and ability to work effectively with staff at all levels.
• Technical competency commensurate with assigned area(s) of responsibility
• Regulatory compliance competency commensurate with assigned area(s) of responsibility
• Skilled in process modeling and troubleshooting.
• Basic project management skills.
• Good interpersonal, group facilitation and presentation skills.
• Able to accomplish results through own work and through influencing client staff members and management.
• Training delivery typically performed at the job locations: also some classroom training.

 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com

Benefits: SPECTRAFORCE offers health benefits that include vision, dental, and pharmacy. Additional benefits offered to eligible employees include a 401K retirement plan with employer matching, a referral bonus program, and an EAP (Employee Assistance Program). SPECTRAFORCE provides unpaid leave as well as paid sick leave and vacation when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at benefits_pr@spectraforce.com if you require reasonable accommodation. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $29.37/hr.