Quality Complaints Senior Associate
Spectraforce
Thousand Oaks, California
15 days ago
Job Description
Quality Complaints Senior Associate
12 months (potential extension)
Thousand Oaks, CA, 91320
100% onsite role at Thousand Oaks, CA - 8-4:30 (30 minute lunch)
**Local Candidates only. No relocations**
Responsibilities:
1) Receive, clean, and evaluate product complaint return samples
2) Interface with various "" sites and business partners
3) Manage complaint return sample inventory
4) Author technical assessment reports
Requirements:
Bachelor's Degree in Life Sciences or related field or the equivalent combination of education and/or experience. Typically 2 plus years of related quality assurance or manufacturing experience in a GMP pharmaceutical or medical device industry.
Evaluate documentation and operation according to company guidelines.
Be self motivated, attentive to details and able to prioritize and meet deadlines.Basic statistical mathematical skills including the ability to trend data. Basic project management skills.
Independently understand, follow and implement instructions. Written and verbal communication & collaboration skills. Strong word processing, database and spreadsheet application skills. Strong organizational skills with the ability to manage multiple projects or assignments.
Role may involve periods of prolonged sitting and standing. Role may involve lifting boxes and storage containers of up to 50lbs. Role may involve transporting samples to different buildings across campus.
Day to Day Responsibilities:
Receive, open, and verify returned samples from patients and healthcare providers. Photograph and perform X-ray evaluations of the returned samples. Document a written inspection of the returned unit to submit in the GMP BioConnect System. File completed samples in storage. Clean and prepare Biomailers for the mail center to ship to patients/HCP. Transfer units to the warehouse for shipment to other sites.
Basic Qualifications:
High school/GED + 4 years work experience or Associate + 2 years work experience or Bachelor + 6 months work experience or Masters Degree
Top 3 Must Have Skill Sets:
Attention to Detail
Organizational skills
Communication skills
GDP/GMP is a plus
Nice to have: documentation practices, GMP, previous lab experience.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $30.00/hr.
12 months (potential extension)
Thousand Oaks, CA, 91320
100% onsite role at Thousand Oaks, CA - 8-4:30 (30 minute lunch)
**Local Candidates only. No relocations**
Responsibilities:
1) Receive, clean, and evaluate product complaint return samples
2) Interface with various "" sites and business partners
3) Manage complaint return sample inventory
4) Author technical assessment reports
Requirements:
Bachelor's Degree in Life Sciences or related field or the equivalent combination of education and/or experience. Typically 2 plus years of related quality assurance or manufacturing experience in a GMP pharmaceutical or medical device industry.
Evaluate documentation and operation according to company guidelines.
Be self motivated, attentive to details and able to prioritize and meet deadlines.Basic statistical mathematical skills including the ability to trend data. Basic project management skills.
Independently understand, follow and implement instructions. Written and verbal communication & collaboration skills. Strong word processing, database and spreadsheet application skills. Strong organizational skills with the ability to manage multiple projects or assignments.
Role may involve periods of prolonged sitting and standing. Role may involve lifting boxes and storage containers of up to 50lbs. Role may involve transporting samples to different buildings across campus.
Day to Day Responsibilities:
Receive, open, and verify returned samples from patients and healthcare providers. Photograph and perform X-ray evaluations of the returned samples. Document a written inspection of the returned unit to submit in the GMP BioConnect System. File completed samples in storage. Clean and prepare Biomailers for the mail center to ship to patients/HCP. Transfer units to the warehouse for shipment to other sites.
Basic Qualifications:
High school/GED + 4 years work experience or Associate + 2 years work experience or Bachelor + 6 months work experience or Masters Degree
Top 3 Must Have Skill Sets:
Attention to Detail
Organizational skills
Communication skills
GDP/GMP is a plus
Nice to have: documentation practices, GMP, previous lab experience.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $30.00/hr.