Job Title: Sr. Revenue Cycle Applications Analyst (Soarian)
Duration: Direct Hire
Location: Los Angeles, CA 90089. Remote OK; Local candidates will be prioritized.
Salary: $110K - $120K

Must-Haves:

• A bachelor’s degree or a minimum of 9 years of relevant experience in the absence of a degree.
• At least 5 years of relevant revenue cycle experience.
• Minimum 3 years of experience in an IS healthcare setting.
• Experience with 2 full life cycle implementations (from scoping/planning through to go-live support).
• At least 3 years of Soarian Application experience.
• Minimum 3 years of experience with HL7, Patient Access, and Revenue Cycle systems.

Technical Expertise:

• Ability to troubleshoot Soarian interface issues and third-party applications.
• Experience with systems like PBAR, MedSeries4, Change Healthcare, nThrive, and PatientKeeper (with focus on scheduling, registration, HIM coding, patient accounting, and billing).
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Experience in creating and maintaining reports using tools like IBM Showcase, QlikView, Cerner Command Language (CCL), OnDemand, and Siemens MedSeries4.

Project Management & Leadership:

• Strong organizational skills with the ability to prioritize multiple tasks in a dynamic, fast-paced environment.
• Ability to lead small to medium projects, facilitate team and cross-functional meetings, and deliver results on time and within budget.
• Proven experience in managing multiple projects concurrently and completing tasks independently.

Customer Service & Teamwork:

• Strong focus on customer service, capable of addressing user questions, concerns, and resolving system issues efficiently.
• Excellent communication skills, able to work closely with internal department users, vendors, and peers.

Analytical & Problem Solving Skills:

• Strong analytical skills with the ability to design solutions, develop scope, and solve problems related to system workflows and revenue cycle processes.
• Knowledge of performance improvement techniques, innovation in solving system issues, and identifying business transformation opportunities.

On-Call Availability:

• Must be willing to fulfill on-call responsibilities and handle other duties as assigned.

Summary:
The Revenue Cycle Applications Analyst, Senior will work with external vendors, system owners, community partners, contractors, and Keck Medicine leadership to design, develop, implement and make operational revenue cycle information systems including but not limited to PBAR, Siemens MedSeries 4, Cerner, Change Healthcare, nThrive (MedAssets) Suite, Relay Assurance Plus, Visiquate, GE Centricity, PatientKeeper and others. This incumbent will identify and document information technology design specifications based on analysis/assessment of user needs and generate need-gap analyses. This person will use expert knowledge to generate and develop system scope and objective, analyze and evaluate existing or proposed systems and devise or modify procedures to solve problems Using data processing.

In addition, the Revenue Cycle Applications Analyst, Senior acts as an application administrator by ensuring data integrity, maintaining system security, extracting, analyzing and transforming data, facilitating user/vendor communication, and managing software upgrades, implementations and/or conversions. The Rev Cycle Application Analyst Senior also understands the functional workflow and processes of the Departments (s)he supports and maintains system functionality and design in support of workflow efficiency and user/department productivity.

The Revenue Cycle Applications Analyst, Senior will also balance their time primarily between direct customer service and project related activities. They will also analyze, plan, design, create and maintain intermediate to advance level reports Client’s various technologies including but not limited to IBM Showcase, QlikView, Cerner Command Language (CCL), OnDemand, and Siemens MedSeries 4 Query/Reports. The Rev Cycle Application Analyst Senior will work independently on complex system activities as well as project management activities.

Minimum Education/Experience:

• Bachelor’s degree or 9 years of relevant experience if no bachelor’s degree
• Minimum 5 years relevant revenue cycle experience
• Minimum 3 years of experience in IS Healthcare setting
• Experience with 2 full life cycle implementations (from scoping/planning, requirements gathering, design, development, testing, go-live support) required
• Minimum of 3 years of Soarian Application experience
• Must have at least 3 years HL7, Patient Access, and Revenue Cycle experience
• Ability to troubleshoot Soarian interface and 3rd party applications required
• Good organization skills with ability to prioritize multiple activities in a rapidly changing environment.
• Strong customer service focus.
• Proficient in Microsoft Office (Outlook, Word, Excel, Power Point).
• Familiarity and experience 3M, PBAR, MedSeries4, Change Healthcare, nThrive, Patient Keeper experience, and/or Revenue Cycle experience (Scheduling, Registration, HIM coding & abstracting, Patient Accounting and Billing) a plus.

Accountabilities:

• Customer Service: Addresses customer questions, concerns, enhancement requests, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image. Customers may include both internal department users, vendors, and peers within IS.
• Team Work and Project Management: Helps team leader/manager/director to establish project goals, milestones and procedures, Works on projects throughout the organization, monitors and reports on project task progress, and involved in multiple projects. Leads small/medium projects and facilitate team and cross-functional meetings; uses planning skills to manage and complete work efforts on time and on budget for projects.
• Solution Design and Development: Analyze events, documentation, requirements and needs to design and develop solutions to solve problems and/or meet organization’s needs. Helps formulate scope and objectives. Utilizes critical analytical and problem solving skills to arrive at recommendations and proposes solutions to department leaders.
• Performance Improvement/Transformation/Innovation: Demonstrates an ongoing understanding of and actively participates in performance improvement activities, identifies and proactively pursues business transformation, uses innovation to enhance/solve current system and business workflow problems. Act as a subject matter expert for department functions in relationship to implementing and managing responsible systems. Searches for and identifies alternative and/or innovative solutions to technical problems.
• Technical Skills and Industry Knowledge: Assist and participate in with system activities both project and operational support-related, understands application build, design, and technical infrastructure, maintains knowledge up-to-date, is a technical resource for others, follows technology practices and standards (i.e. ITIL). Knowledgeable of industry best practices, conventions and regulations as well as emerging and evolving technologies.
• Reports & Analytics: Generate both standard and ad hoc reports. Ability to design and assist in developing non-standard/custom reports as required.
• Training: Trains new/current staff members on applicable systems/applications. Responsible for working with customer and/or vendors with training on new systems being implemented and rolled out for use in the departments.
• Other Duties and On-Call: Ability to fulfill On-Call requirements and other duties as assigned.

 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $55.00/daily.