Job Title: Smart Hands Field Service Technician (On-call) Duration: 7 months Location: Los Angeles, CA 90089 NOTE:
Available on an on-call basis for evening and overnight shifts between 5:00 PM and 6:00 AM. Scheduled for 8-hour shifts, typically 3–5 days per week based on business needs and workload demands. Schedule may vary and is not fixed.
Overview We are seeking experienced Field Service Technicians (Smart Hands) to support ongoing network infrastructure upgrades at USC. This role focuses on hands-on installation and support of network switches as part of a large-scale Device-as-a-Service (DaaS) initiative. Work is primarily onsite across multiple USC campus locations and will require flexibility for off-hours scheduling. This is an active, high-priority need with work expected to continue through the end of the year.
Key Responsibilities
Perform switch installations and cutovers in a campus environment
Provide Smart Hands support for network deployment activities
Assist with cable management and physical equipment setup
Conduct basic site assessments as needed
Work alongside a second technician on installation jobs (2-person teams)
Execute tasks with a focus on accuracy, speed, and minimal disruption to operations
Required Qualifications
3–5 years of experience in field service, network installation, or Smart Hands support
Hands-on experience with:
Network switch installations
Cable management
Onsite IT hardware support
Ability to follow structured deployment instructions with minimal supervision
Reliable transportation and ability to travel between USC campus sites
Strong punctuality and dependability
Preferred Qualifications
IT/network certifications (CompTIA Network+, Cisco, etc.) – not required
Prior experience in higher education or large campus environments
Work occurs primarily outside standard business hours, including:
Evenings
Overnight shifts
Early mornings (as early as 5–6 AM)
Schedule designed to avoid disruption to USC operations
Additional Details
Role supports ongoing network modernization efforts (switches + APs)
High-volume switch cutover work expected throughout the year
Applicant Notices & Disclaimers
For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 30.00/hr.
