Communications Specialist IV

Title: Communications Specialist IV
Location: 100% remote
Duration: 15 months
Shift: 8AM-5 PM EST, M-F
 
Summary:
This lead-level position provides full-service consulting services to a primary business group to manage all communication needs, with substantial latitude for independent judgment.
Leads large projects and initiatives involving strategic communication planning and implementation for business areas and may represent business area on cross-functional teams. This Communication Specialist IV will support Communications for the Workday implementation and Change Management messaging- specifically
 
Top must-have skills / Candidate Requirements:

• TECH SKILLS: MS, Word & PowerPoint
• Excellent Verbal and Written Communication Skills
• Comfortable with C-suite leaders
• Experience with large scale implementations

 
Degrees or certifications required/Years of overall experience required:

• Bachelor's degree in communications or related field (i.e. English Literature, Journalism, Media Studies or Communication Sciences) and 4 years of professional experience in Communications (e.g., Customer Service, Promotions, Marketing, Advertising, Public Relations)
• In lieu of a degree, a minimum of 8 years of professional experience in Communications (e.g., Customer Service, Promotions, Marketing, Advertising, Public Relations

 
Day to day responsibilities:

• The communication that is created will go internally to about 150 Program Team Members and externally to about 64K people- so this resource will play an important role in this implementation project.
• Types of Communication: Post on intranet; written communication in form of email; write a script for the CEO, and some communication will include visual design elements: content - info graphics - bringing the content into presentations
• This communications specialist would work closely with the OCM leader, project managers, sponsors, and stakeholders to ensure that the change messages are clear, consistent, and timely.
• Responsible for ensuring the change story arc stays consistent throughout the program (messages that would anchor back to the reason for the change and the journey).
• Measure the effectiveness of the communication efforts and provide feedback for improvement.
• Writing /creating Presentations

 
Who is the main interaction going to be with?

• They will be floating across the program and not specific to one team, but their primary interaction will be with the Organization Change Management Lead (OCM)and Executives.

 
Standouts on Resume:

• Excellent Copywriting skills; able to tell a story, as opposed to just tactical communication
• Large implementation experience
• SAMPLES are welcome to see the writing style (they do not need a journalistic writing)
• Experience with Change Management- if they have foundational training in Change Management

 
How will performance be measured:

• Feedback from OCM and executives that they interact with and by the actual communication itself.

 
Why a candidate would be interested in this position over one with another organization:

• The implementation of WorkDay from Peoplesoft is a resume builder and the culture at client is great!

 
Interview Process:
1 round of video interview
 
Essential Duties & Responsibilities:

• Partners with business leaders to provide ongoing strategic communication counsel and planning on key projects and initiatives to meet business goals, requiring a thorough understanding of the business or businesses being supported.
• Develops and implements effective communication approaches, workflows, and systems for the entire business area, including managing costs, measuring outcomes, and making recommendations for refinements to their processes.
• Serves as communications process leader to consult, plan, supervise and execute planned communications.
• Leads/manages projects from beginning to end, ensuring that they are delivered on time, on budget and the quality meets/exceeds customer expectations.
• Provides turn-key service and direction to maintain a consistent brand/voice/look for the project and consistency of style usage per guidelines.
• Prepares and publishes a full spectrum of communications for target audiences, internal and external, as needed (presentations, web content, videos/CD-ROM's, brochures, speeches, etc.)
• Crafts process communications: business plans, flow charts, process documents and guidelines.
• Provides creative concepts (i.e. campaign themes, headlines, packaging) and meeting coordination. Serves as liaison to internal/external resources.
• Determines best communication tools to deliver various messages and oversees online content strategy direction and deliverables as needed.

 
Knowledge, Skills/Abilities:

• Excellent written, presentation and interpersonal communication skills, including group facilitation and consensus building skills
• Business acumen/knowledge. Partners with customers to provide communications solutions to business issues
• Ability to provide innovative/creative communications approaches to address complex business needs.
• Proficient in most communication vehicles and work-related software applications.
• Personal computer proficiency with a good working knowledge of the following software applications: e-mail, publishing software, Microsoft Office products.

 
Physical Requirements/Working Conditions:

• Typical office environment requiring the use of typical office equipment (e.g., computers, phones, etc.). Computer keyboarding, computer monitor and mouse use including reaching forward, grasping, finger and wrist manipulation, and neck bending and turning; near vision is necessary for computer monitor use. If working in an Emerging Workspace, or similar working arrangement, lifting of laptop equipment, files and/or personal belongings weighing 10 lbs. or less is required.
• May require long periods of sitting.
• May require prolonged repetitive use of the upper extremities.
• May require lifting < than 20 lbs.

Additional Skills:
This role is a specialized role that would work tactically execute communication strategies by taking conceptual narratives and creating tactical messaging to support (hubs, newsletters, emails, talking points, podcasting, etc). This communications specialist would work closely with the OCM leader, project managers, sponsors, and stakeholders to ensure that the change messages are clear, consistent, and timely. In addition, this person would be responsible for ensuring the change story arc stays consistent throughout the program (messages that would anchor back to the reason for the change and the journey). This communications specialist would also measure the effectiveness of the communication efforts and provide feedback for improvement.

CPRA: The Company is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAhr@spectraforce.com.

 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $43.83/hr.