Title: Business Analyst/Operations Analyst - I Duration: 06 months Location: Foster City, CA (Hybrid - 3 days a week onsite and two days remote)
Job Responsibilities • Strictly complying with contract terms and SOX controls to manage day-to-day activities of Client’s Trade organization within Managed Markets Strategy & Operations (MSO) department • Evaluating daily orders received from direct customers against inventory data feeds to ensure contractually defined inventory limits are not exceeded. • Monitoring internal metric reports to identify when direct customers are running low on inventory and proactively reaching out to buyers to understand their stocking plans. • Engaging with indirect customers, in cooperation with the sales team, to understand stocking issues in the field and communicate them appropriately to buyers and account management • Reviewing direct and indirect customer returns, leveraging reports and resources to apply the appropriate credit values according to Client’s return policies. • Collaborating with 3rd party logistics service providers and data warehouse vendors • Cross-functionally supporting internal colleagues (e.g., Supply Chain, Legal, Finance, Quality, IT, Audits, etc.) to work toward Client’s business goals & objectives • Following Client’s policies to maintain and improve the company’s level of customer service to direct and indirect customers. • Serving as a resource to colleagues within the Trade organization (Operations, Strategy, Contracting, and Relations) to support contracting strategy, analytics, and recommendations • Performing ad-hoc reporting, analytics, and documentation requests according to business need
Knowledge, Experience, and Skills • Bachelor’s degree in Business Administration, Supply Chain, Economics, Finance, Engineering or related fields • 3+ years of pharmaceutical or biotech industry preferred • Able to multi-task, self-start, and dynamically prioritize ad-hoc deliverables versus day-to-day tasks with high attention to detail and a professional demeanor in a deadline intensive environment • Able to analyze data from multiple sources and communicate findings in a clear and organized manner • Able to make decisions, influence peers, and solve problems while working collaboratively and respectfully in a team structure • Demonstrated ability to effectively and productively communicate both orally and in writing • Proficiency in MS Office applications (Advanced in Excel) is required • Working knowledge of contracts and regulations, advisories, methodologies, and standard operating procedures is preferred • Industry knowledge of pharmaceutical business standards and regulations is preferred • Working knowledge of ERP systems (Oracle/SAP), Business Intelligence (OBIEE), Trade data platforms (Integrichain or Valuecentric), EDI data sets (852/867), and visualization tools (Tableau) is preferred.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $35.00/hr.